How to reset your password

Account & SecurityLast updated

Recover access through the official sign-in flow or your company’s identity provider.

What to do

  1. Go directly to https://remizen.com/login and check that you are on the official Remizen domain.
  2. If the sign-in flow offers password recovery, use it with the email address associated with your account.
  3. Follow the recovery instructions sent by that flow. Check your spam folder and use the most recent message if you requested recovery more than once.
  4. If your company uses an identity provider or single sign-on, use that provider’s recovery process or contact your company’s IT administrator.
  5. After recovering access, use a strong, unique password wherever a password is part of your sign-in method.

If you need help

The recovery options depend on the sign-in method. Support will never need your password or a one-time authentication code. If no recovery option is shown, contact your administrator or describe the access issue to support.

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